What happens if I have an emergency or power outage?
Contacting your local TDSP (meter, wires and poles) company is the fastest way to get a response to an emergency or power outage situation, because regardless of which Retail Electric Provider you choose, your TDSP company is responsible for the maintenance and repair of the equipment designed to flow power to your service location. Please check your bill for the TDSP that covers your area.
For reference, listed below are the TDSP contact numbers:
Dallas/Ft. Worth and surrounding areas
Oncor Electric Delivery (formerly TXU)
888-313-4747 or 888-313-6862
Texas New Mexico Power
888-866-7456
Houston and surrounding areas
CenterPoint Energy
713-207-2222, or toll free 800-332-7143
Texas New Mexico Power “TNMP” (First Choice service area)
888-866-7456
South Texas
AEP
866-223-8508 or 877-373-4858
West Texas
AEP
866-223-8508 or 877-373-4858
Oncor Electric Delivery (formerly TXU)
888-313-4747 or 888-313-6862
888-866-7456