To Contact Us, Call 877.569.1773

Emergencies and Outage Information

Home Page

What happens if I have an emergency or power outage?

Contacting your local TDSP (meter, wires and poles) company is the fastest way to get a response to an emergency or power outage situation, because regardless of which Retail Electric Provider you choose, your TDSP company is responsible for the maintenance and repair of the equipment designed to flow power to your service location.  Please check your bill for the TDSP that covers your area. 

For reference, listed below are the TDSP contact numbers:

Dallas/Ft. Worth and surrounding areas

Oncor Electric Delivery (formerly TXU)
888-313-4747 or 888-313-6862

Texas New Mexico Power
888-866-7456

Houston and surrounding areas

CenterPoint Energy
713-207-2222, or toll free 800-332-7143

Texas New Mexico Power “TNMP” (First Choice service area)
888-866-7456

South Texas

AEP
866-223-8508 or 877-373-4858

West Texas

AEP
866-223-8508 or 877-373-4858

Oncor Electric Delivery (formerly TXU)
888-313-4747 or 888-313-6862


Texas New Mexico Power
888-866-7456
sign in

Help

Email Address

Password

Servant Energy Portal

Need help?

register

img
img
img